"...financial services organizations dealing with fraud have mostly seen cases of third-party schemes..."

“We expect to transform the human resources area of our business to allow us to better manage a remote workforce.” - Karan Bhalla

"Our ability to assist our members online, from wherever they are, has been one of our biggest successes.” - ICCU's Lisa Davis

As credit unions reopen brick-and-mortar locations, the complexity level linked to developing safe and sound procedures — increases as well.

...stimulus payments created a rush of deposits...a surge of fraudsters seeking to cash in

Data is the silver lining to the pandemic, says one expert.

TransPecos Banks found a niche catering to new doctors.

“I know of at least three female CEOs of successful core processors, which I find very exciting,” said Prodigy's CEO Amber Harsin.

COVID-19 has had an immediate, and maybe permanent, impact on how credit unions engage members.

A surprising number of financial institutions continue to receive large transaction requests via fax...

A pair of recent surveys shows some positive news for wary fintechs and financial institutions.

"I love the pressure and intensity of a core conversion environment,” said John Gracyalny. “Anything to keep from getting bored!”

Mobile banking security continues to be a pain point for credit unions and members as well as other financial institutions.

"There was never a moment where I believed that being a female would be a limitation in my career.” - Lena McDearmid

“What’s old really is new again,” said cybersecurity expert Jim Stickley.

"Prompted by COVID-19, credit unions faced the challenge of engaging members with digital channels as the institution’s only entry points."

Finopotamus readers can have the $295 credit union employee registration fee waived by using a special discount code.

"Finastra and Microsoft Corp. announced a multiyear cloud agreement to help accelerate financial services’ digital transformation..."

"Digital transformation roadmaps could be anywhere from a year to ten years. Then COVID-19 hit."

"...from a holistic perspective of what can an institution do to protect themselves, training is huge for members and also for staff”...