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NorthPark Community CU Saves More Than $200k by Going Virtual; CDFI Funding Plays Important Role
By W.B. King Even before COVID-19 began disrupting in-person business transactions, NorthPark Community Credit Union had closed one of...

W.B. King
Jun 3, 20226 min read


Studies Consider the Pandemic’s Lingering Impact on Financial Services
By Roy Urrico. A pair of studies takes a look at the pandemic's influence on finservs from both member and employee perspectives.

Roy Urrico
Nov 22, 20214 min read


PSCU's 2021 Eye on Payments Report is a Mixed Bag for Credit Unions
By W.B. King Among findings from a new PSCU report is a growing demand for a personalized payments experience. And the good news for...

W.B. King
Oct 27, 20213 min read


Report: Learning to Defend Digital Identities and Security
By Roy Urrico. A deep dive into predicted fraud trends for 2022, based on observations by Sontiq ID security researcher Al Pascual.

Roy Urrico
Oct 13, 20215 min read


On Location: The Prodigy Annual Users Conference
As I sit here in my room at the Hilton Salt Lake City Center, it literally seems like years since I last attended a live conference.

John San Filippo
Sep 14, 20213 min read


Panel: Credit Unions and Changing Banking Preferences (Part 1)
By Roy Urrico. First installment of a three-part virtual panel discussion focusing on credit unions and changing banking preferences.

Roy Urrico
Sep 13, 20215 min read


Credit Union Delivers — and Keeps — Curbside Service
By Roy Urrico. Curbside service not only proved effective for many restaurants during the pandemic, but also for the $88-million Petersburg,

Roy Urrico
Sep 9, 20213 min read


TransUnion Studies: Fraudsters Focused on Travelers, Gaming; and COVID-19 Schemes
By Roy Urrico. Scammers shifted focus in mid-2021 from financial services to travel and leisure; and continued COVID-19 schemes.

Roy Urrico
Aug 19, 20214 min read


2021 Tekkie Award for Self-Service: iTHINK Financial Credit Union
By W.B. King Among the host of lessons learned from the pandemic was the need for a streamlined self-service platform that allows members...

W.B. King
Jul 15, 20214 min read


2021 Tekkie Award for Data Analytics: Northwest Community Credit Union
By W.B. King In most instances, a credit score below 650 severely limits a person’s ability to borrow money at a reasonable interest...

W.B. King
Jul 15, 20214 min read


2021 Tekkie Award for COVID-19 Response: Community First Credit Union, Delta Community Credit Union
By Roy Urrico. Community First CU and Delta Community CU , co Tekkie winners for COVID-19 Response.

Roy Urrico
Jul 14, 20217 min read


Fintech Apps are in High Demand
By Roy Urrico. Financial technology applications are in high demand, experiencing a 132% leap globally in downloads in the last two years...

Roy Urrico
Jun 22, 20214 min read


Women in Technology: KayCee Murray
By W.B. King In what is a recurring feature, Finopotamus spotlights innovative women who are positively impacting technology applications...

W.B. King
Jun 4, 20215 min read


The Journey Toward a New Normal: Credit Union Trends to Watch in the Second Half of 2021
As the world tries to find its footing in this new equilibrium, the financial services show must go on ...
Gary Lee, Chief Client Officer, MDT
Jun 2, 20213 min read


Passing the Point of No Return for Digital Banking
"Yes, we’ll start returning to the branch but we’ve gotten used to the fact that we can do so much on our phone..."

Roy Urrico
May 28, 20213 min read


Data Breaches: A Resurging Threat for Credit Unions and Members
"Data breaches, a feeding ground for identity crime, continue to present a looming threat to organizations everywhere."

Roy Urrico
May 20, 20214 min read


Overcoming Application Abandonment and Revenue Growth Challenges With AI Co-Browsing
Guest editorial by Srinivas Njay, Founder and CEO, interface.ai
Srinivas Njay, Founder and CEO, interface.ai
Apr 26, 20212 min read


Significant Measures Towards New Normal
Guest author Naveen Jain is the founder and president of CULytics. He's a credit union leader experienced in actionable strategic...

Naveen Jain
Apr 26, 20213 min read


Cybersecurity Issues Threaten Digital, Accounts and Supply Chains
"...many organizations, including credit unions, need to not only focus on carrying on business... but also on numerous security threats..."

Roy Urrico
Apr 20, 20216 min read


POPi/o Video Banking Allows Credit Unions to Face Calls
"Since the emergence of a global pandemic, video banking has been truly put to the test."

Roy Urrico
Apr 5, 20217 min read
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