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Going to the Video to Enable Better Customer Experiences
"Video technology at financial institutions, given a boost during the pandemic, continues to make inroads in everyday banking choices."

Roy Urrico
May 7, 20212 min read


2021 Collision Conference Takeaway (Part One): What’s in the Box?
By W.B. King While not a common stomping ground for credit union executives, the 2021 Collision Conference brought together a disparate...

W.B. King
May 4, 20213 min read


The ‘Gig’ Impetus for Financial Institutions
The year 2009 was marked by two major landmarks ...
Booshan Rengachari, Founder & CEO, Finzly
May 3, 20213 min read


Americans Debt Struggle Impacting Housing
"...homeowners and renters still feel the financial impact of COVID-19 and one in four have missed a rent or mortgage payment...

Roy Urrico
May 3, 20213 min read


Consumers Hesitate to Use Open Banking
"Open banking experienced an upsurge...as a result of the COVID-19 pandemic...a significant misunderstanding still hampers its adoption..."

Roy Urrico
Apr 30, 20213 min read


Kirk Drake’s New Book ‘FinAncIal’ Investigates Artificial Intelligence in the Credit Union Space
By W.B. King While most credit unions are using machine learning (ML) and artificial intelligence (AI) in some form, the industry lacks a...

W.B. King
Apr 29, 20215 min read


Significant Shifts in in Generational Banking Preferences
"As digital banking continues to expand, consumer preferences are shifting, behaviors evolving."

Roy Urrico
Apr 28, 20213 min read


PSCU’s 2021 Virtual Member Forum Put a Touch of ‘Magic’ on Digital Innovations
By W.B. King From words of encouragement by keynote speaker and NBA legend Earvin “Magic” Johnson to discussions on human-centric brands,...

W.B. King
Apr 27, 20214 min read


Overcoming Application Abandonment and Revenue Growth Challenges With AI Co-Browsing
Guest editorial by Srinivas Njay, Founder and CEO, interface.ai
Srinivas Njay, Founder and CEO, interface.ai
Apr 26, 20212 min read


Significant Measures Towards New Normal
Guest author Naveen Jain is the founder and president of CULytics. He's a credit union leader experienced in actionable strategic...

Naveen Jain
Apr 26, 20213 min read


BCU Partners with QCash Financial on Small Dollar Loan Program
By W.B. King In a concerted effort to become more relevant to members who are denied access to credit via traditional underwriting...

W.B. King
Apr 22, 20214 min read


Cybersecurity Issues Threaten Digital, Accounts and Supply Chains
"...many organizations, including credit unions, need to not only focus on carrying on business... but also on numerous security threats..."

Roy Urrico
Apr 20, 20216 min read


Women in Technology: Teddie Gambler
In what is a recurring feature, Finopotamus spotlights innovative women who are positively impacting technology applications in the...

W.B. King
Apr 14, 20214 min read


Helping Credit Unions and Members Make Calculated Decisions
"Signal Intent is determined to elevate the status of financial calculators, which have become staples of financial institution websites..."

Roy Urrico
Apr 12, 20214 min read


CULytics’ 2021 Virtual Summit Recap; Cinchy Receives Fintech Solution of the Year Award
By W.B. King Now in its sixth year, the 2021 CULytics Summit attracted more than 400 credit union and vendor attendees from all 50...

W.B. King
Apr 7, 20213 min read


Member Engagement: Scores & Benefits
Guest author Naveen Jain is the founder and president of CULytics. He's a credit union leader experienced in actionable strategic...

Naveen Jain
Apr 6, 20213 min read


POPi/o Video Banking Allows Credit Unions to Face Calls
"Since the emergence of a global pandemic, video banking has been truly put to the test."

Roy Urrico
Apr 5, 20217 min read


News from CULytics Virtual Summit 2021: A CEO’s Take on Digital Transformation
By W.B. King During his presentation, “Digital Transformation: Lessons through the Eyes of a CEO,” at CULytics 2021 Virtual Summit,...

W.B. King
Apr 1, 20215 min read


Women in Technology: Four Fintech Executives Share Industry Insights
In what is a recurring feature, Finopotamus spotlights innovative women who are positively impacting technology applications in the...

W.B. King
Mar 24, 20218 min read


Next Steps for Credit Union Tech
"Credit unions throughout the past 12 months prioritized around member needs ..."

Roy Urrico
Mar 22, 20216 min read
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