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Women in Technology: Marty Wye
In what is a recurring feature, Finopotamus spotlights innovative women who are positively impacting technology applications in the...

W.B. King
Jan 12, 20214 min read


Holiday IT Wish List for 2021
By W.B. King A historically challenging year, many people will not miss 2020. And while the pandemic caused countless problems and...

W.B. King
Dec 21, 20203 min read


Oregon CU Gets the Message to Relieve Pandemic Member Pressure
"...a new SMS-based messaging center helped the credit union stay connected..."

Roy Urrico
Dec 18, 20206 min read


Lightico to Host Credit Union Innovation Summit
By W.B. King In a concerted effort to connect innovative credit union leaders from around the country, Lightico, in sponsorship with...

W.B. King
Dec 8, 20202 min read


Challenging Traditional Banking Service Delivery
"Credit unions need to leverage new technology partners..."

Roy Urrico
Dec 7, 20205 min read


NACUSO’s Next Big Idea 2020 Competition Spotlights Compassionate Innovation
By W.B. King Some of the brightest minds in fintech didn’t let the pandemic impede them this October and instead readjusted respective...

W.B. King
Dec 2, 20204 min read


A Conversation About Conversational AI at CUs
Credit unions... are looking for new tools...such as conversational AI...

Roy Urrico
Nov 24, 20203 min read


Cyberattacks Increasingly Targeting IVRs, Contact Centers
"...fraudsters have increasingly targeted IVRs to perform account takeovers..."

Roy Urrico
Nov 17, 20203 min read


Marketing Automation – A Step Towards Marketing Transformation
Guest author Naveen Jain is the founder and president of CULytics. He's a credit union leader experienced in actionable strategic plannin...

Naveen Jain
Oct 22, 20203 min read


Ondot Using Webinars to Reach Financial Institutions
"With financial services conferences and meetings limited to virtual gatherings, webinars now carry even greater importance than before."

Roy Urrico
Sep 17, 20204 min read


What the Pandemic Taught Me about Business: Karan Bhalla
“We expect to transform the human resources area of our business to allow us to better manage a remote workforce.” - Karan Bhalla

W.B. King
Sep 14, 20204 min read


Transactional Video Chatting Exponentially Increases During Pandemic
"Our ability to assist our members online, from wherever they are, has been one of our biggest successes.” - ICCU's Lisa Davis

W.B. King
Sep 11, 20203 min read


Texas Bank Launches Digital Brand for Doctors
TransPecos Banks found a niche catering to new doctors.

John San Filippo
Aug 25, 20203 min read


Digital Services Emerge as New Member-Facing Platform
"Prompted by COVID-19, credit unions faced the challenge of engaging members with digital channels as the institution’s only entry points."

Roy Urrico
Aug 3, 20203 min read


Fifth Annual CUlytics Summit Goes Virtual
Finopotamus readers can have the $295 credit union employee registration fee waived by using a special discount code.

John San Filippo
Jul 27, 20202 min read


What the Pandemic Taught Me about Business: Ben Morales
“For the most part, we have been a completely virtual organization for many, many years," said Ben Morales.

W.B. King
Jul 11, 20205 min read


How COVID-19 Is Changing the ‘Press the Flesh’ Business Model
“I see remote work as a tactic and strategy that is going to continue because it is about time,”said Samaha & Associates' CEO, Sabeh Samaha.

W.B. King
Jul 10, 20203 min read


Feeding the Credit Union Web Content Beast
"...to create and produce a really well written blog... can be pretty time consuming."

Roy Urrico
Jul 10, 20203 min read
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